Privacy policy

Last updated: June 6, 2026

At SimpleFix, we respect your privacy and are committed to protecting your personal data in a transparent, lawful, and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.

SimpleFix acts as the data controller in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal information when you:

  • Place an order

  • Contact us

  • Subscribe to our newsletter

  • Create an account

This information may include:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Order history

All payments are processed securely through trusted third-party payment providers. SimpleFix does not store or have access to your full payment details.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referral and website usage data

This information may be collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate with you regarding your orders

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Comply with legal obligations

With your consent, we may also send promotional emails and marketing communications.

Marketing Communications

If you choose to subscribe, we may send:

  • Promotional offers and discounts

  • Product updates

  • News and special announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Information

We do not sell your personal information.

We may share your information with trusted third-party service providers, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and e-commerce providers

  • Analytics and marketing partners

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the website functions properly

  • Improve user experience

  • Analyze website performance and usage

Where required by law, optional cookies will only be used with your consent.

Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights Under GDPR

If you are located in the EU/EEA, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

  • Request a copy of your data

You also have the right to lodge a complaint with your local data protection authority.

U.S. Privacy Notice

If you are a resident of certain U.S. states, you may have additional privacy rights under applicable state privacy laws.

Depending on your location, these rights may include the ability to access, correct, delete, or request information about the personal data we collect and process.

To exercise any applicable privacy rights, please contact us through our Contact Us page on our website